The engine failure was a well known issue and basically a no questions asked fix, but I really do not like going to the stealership for anything other than the oil changes on my package. Even that is sketchy since they switched oil brands 3 times since I first bought my car there, and now I’m inclined to bring my own oil for them to use since I don’t even know what to expect the next time I show up there… Some places are better than others, but I made sure to contact SOA and inform them of all the happenings with my car so it’s been documented in multiple levels of the company for future reference should anything else go wrong. I really should have got an STi though, haha.

Junk,
Kent

UPDATE: The sedan has 7,500+ miles on the replaced long block. One problem since replaced…the crankseal did not seal, so the engine threw oil all over the timing belts and into the exhaust heat shields. After the leak at the crankseal was identified and allegedly corrected, the engine was degreased, engine compartment cleaned, and a free future oil change donated. So far so good.”"”"

Wow i had the same problem with my 09 wrx sedan under 3000 miles , they replaced the engine after it blew a rod , then the new engine crackseal didn’t seal and threw oil everywhere!!

I think sometimes it can be the dealer and their service department and not necessarily SOA that can be the defensive parties.

Being a cool, educated, and honest while I know is hard to do at times like these…..Will definetly work in your favor in the end.

My personal experince having gone through 2 motors now on #3, while it has been brutally painful, is that SOA honored their warrenty even when they may have had room to dispute things. See my post above for details.

SOA is covering the second motor as well. although we did have some discussions about the mods in the end SOA felt that given the history with the motor they would cover me.

They said they know that there is an issue with the Rod Bearings. Change in the Manufacturing process to remove the lead resulted in the bearings being harder than crank and thus could result in premature failure. SOA feels they have resolved this issue by titainium coating the crank to insure it’s harder than the bearings.

Thus the new motor should not have this issue. this is what is being replaced in my car currently.

I was advised NOT FORCED, that it would be best to return the car to stock at least until the warranty was up. I think this is good advise should i encounter another issue as this would only help to elimante mods as possiblity.

All in all while this overall experience has not been very fun, I think SOA has stood beside me as a customer and has acted with honor and integrity. Which is the way it’s supposed to be. In this day and age I think that’s a rare quality. Problems happen in the end it’s how things are made right that are important.

Thanks SOA.

If you own a Toyota, Honda, Nissan, Mazda, or even a BMW or Audi, you never hear any grief from a dealership over a warranty repair. The honor the claim without question, and without questioning the customer’s integrity/liability.

However when it comes to Subaru, they appear to automatically assume the customer is at fault. I understand simple checks for intentional abuse must be performed, but I’ve heard of SOA ENGINE warranty claims getting denied due to unheard of reasons, such as increased tire wear, clutch wear, using non-OEM motor oil, and simple aftermarket catback exhausts. (not downpipes)

At least they covered the cost of the repair. Did they try to argue with you at all, accusing you of blame?